In Newsec we measure two important items we believe indicate and predict the success of our business within real estate in the future; Employee Satisfaction and Client Satisfaction. And in this order.
High score in employee satisfaction is not only having fun in your job, it is much more. It includes for example good leadership; trust in the organisation’s leaders; employees being proud of what they do and achieve; employees enjoying co-operating with other employees; open communication and possibilities to develop in your work.
In tough times like we have now seen in the markets, you could imagine that only hard values matter to achieve the best results. Maybe very short term, but longer term we strongly believe that there is a high correlation between employee and client satisfaction. Therefore we put a lot of emphasis on the components creating a good workplace. We believe that high client satisfaction leads to client loyalty and creates a platform for long term, good business.
Newsec has in Finland participated in the Great Place to Work® – study now three years in a row and has each year also been selected as one of the best places to work in Finland. Within real estate business Newsec is The Best Workplace in Finland
Inspired by this success, the whole Newsec-Group is now adapting this practice to measure employee satisfaction in all Newsec companies in Northern Europe.